Keeping our community safe: Covid-19 Updates

13 March 2020

Osborne's offices are currently closed to the public. We continue to provide services to as many of our participants as possible through the use of technology and other safe practices. You can learn more about how to access or refer services here, or download our flyer "Osborne Programs Accepting Referrals." You may also call our information line at 718-707-2798.

We are updating this page with news and information as it becomes available.

Critical announcements and calls to action: 

  • Visiting reopens August 5 at New York State Correctional Facilities.

    Visits resume at maximum security prisons on August 5, and all other facilities on August 8.

    The same visiting rules apply as before Covid-19, but people are now limited to two weekend visits per month to limit the number of visitors at any given time. The Family Reunion Program remains closed, but DOCCS will periodically reevaluate the status of this program.

    Please visit the DOCCS website (…/web-page-doccs-re-opening-fact-sheet…) to learn about the special steps and precautions visitors are expected to take, and to learn what safety measures will be in place at the facility.

    Find the updated visiting schedule for each facility here: (

  • New York State has suspended all in-person reporting visits for people on parole. Read more.

  • New York City Department of Correction has suspended visits to city jails and added televisiting options. To register for a televisit, please visit the DOC website and complete a televisit request form.  
  • Osborne's video visiting program is back! To find out more or register for a video visit please email Dalia Teen at  
  • All New Yorkers applying for or already receiving public benefits like food stamps, cash assistance, and rent payments will no longer have to seek help in person for any reason. All services will be available over the phone or online at

Related News Coverage
As of April 30, we are no longer updating the news headline section, below. Timely news about Covid-19 in prisons, jails, and reentry is available at the The Marshall Project and The Appeal.

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